FAQs
A question about our products, their ingredients or routine to adopt? We will answer you.
Orders and customer account
Customer account: I cannot access my account after placing an order.
You may have ordered as a guest. To access your order via your customer account and follow its status, you must create an account using the same email address used for the purchase. You will then find all the information on your customer area.
Do you have a loyalty program?
Yes! We have launched our AJY Family loyalty program so you can collect points all year long! Earn the amount of your order in points or leave us a review to unlock tons of rewards. You can find all the information on the loyalty program page.
And as we are convinced that well-being is shared, we have also set up a sponsorship program so that you can recommend AJY to your friends by giving them €10 on their first order.
For each friend you refer, you also receive a €10 discount to use on your next order.
Our cures
Organic: are your products 100% organic?
Our entire range of food supplements is organic. Our organic products are Ecocert certified and are 100% from organic farming.
When "organic" is not mentioned, it is because the ingredients do not come from agriculture. For example, magnesium... The only exception is Ajygaité, for emotional balance, because we have favored French sourcing in order to avoid importing an organic ingredient from abroad.
Accumulation of cures: is it possible to consume several food supplements at the same time?
You can absolutely combine food supplements. Precisely, the key to Ayurveda is to treat holistically and therefore not to manage a need/symptom in isolation. You can therefore combine the cures, we advise to combine them up to 4.
We still advise you to check the precautions for use in the ADVICE section of each product, especially if you have contraindications linked to taking other treatments.
If you are currently taking treatment, it is best to seek the advice of a healthcare professional (doctor or pharmacist).
Orders and customer account
Customer account: I cannot access my account after placing an order.
You may have ordered as a guest. To access your order via your customer account and follow its status, you must create an account using the same email address used for the purchase. You will then find all the information on your customer area.
Do you have a loyalty program?
Yes! We have launched our AJY Family loyalty program so you can collect points all year long! Earn the amount of your order in points or leave us a review to unlock tons of rewards. You can find all the information on the loyalty program page.
And as we are convinced that well-being is shared, we have also set up a sponsorship program so that you can recommend AJY to your friends by giving them €10 on their first order.
For each friend you refer, you also receive a €10 discount to use on your next order.
Orders and customer account
Customer account: I cannot access my account after placing an order.
You may have ordered as a guest. To access your order via your customer account and follow its status, you must create an account using the same email address used for the purchase. You will then find all the information on your customer area.
Do you have a loyalty program?
Yes! We have launched our AJY Family loyalty program so you can collect points all year long! Earn the amount of your order in points or leave us a review to unlock tons of rewards. You can find all the information on the loyalty program page.
And as we are convinced that well-being is shared, we have also set up a sponsorship program so that you can recommend AJY to your friends by giving them €10 on their first order.
For each friend you refer, you also receive a €10 discount to use on your next order.
